Acidentes com motocicletas: a ótica de enfermeiros do serviço de atendimento móvel de urgência / Accidents with motorcycles: a view of nurses of the urgent mobile care services / Accidentes con motocicletas: la vista de los enfermeros del servicio de atención móvil de urgencia

Objetivo: conhecer a percepção dos enfermeiros sobre os acidentes motociclísticos atendidos pelo Serviço de Atendimento Móvel de Urgência (SAMU) de Sobral. Método: trata-se de um estudo exploratório descritivo, com abordagem qualitativa realizado com enfermeiros do SAMU do município de Sobral-Ceará, atualmente composto por oito enfermeiros. Resultados: os resultados da pesquisa evidenciaram que os enfermeiros do SAMU, tem conhecimento sobre a práxis das intercorrências dos motociclistas. Neste sentido, a associação entre os condutores com a não utilização de capacete e a imprudência no trânsito prevaleceram entre as principais morbidades; e dentre as principais lesões, as abrasões e as fraturas destacam-se como mais comuns. Conclusão: evidenciou-se que a atuação da enfermagem é imprescindível em todo processo de assistência à população-alvo do atendimento pré-hospitalar (APH), desde a prevenção de eventos à orientação e educação em saúde

Objective: to find out nurses' perception of the motorcycle accidents attended by the Sobral Emergency Mobile Service (SAMU). Method: this is a descriptive exploratory study, with a qualitative approach performed with nurses from the SAMU in the city of Sobral-Ceará, currently composed of eight nurses. Results: the results of the research show that the nurses of the SAMU, have knowledge about the praxis of the intercurrences of the motorcyclists. In this sense, the links between the drivers without helmet and the imprudence in the traffic prevailed between the main morbidities; and among the main lesions, abrasions and fractures stand out as the most common injuries. Conclusion: it appeared that nursing performance is essential in any assistance process to the target population in prehospital care (APH), from the prevention of events to orientation and health education

Objetivo: conocer la percepción de los enfermeros sobre los accidentes motociclísticos atendidos por el Servicio de Atención Móvil de Urgencia (SAMU) de Sobral. Método: se trata de un estudio exploratorio descriptivo, con abordaje cualitativo realizado con enfermeros del SAMU del municipio de Sobral-Ceará, actualmente compuesto por ocho enfermeros. Resultados: los resultados de la investigación evidenciaron que los enfermeros del SAMU, tienen conocimiento sobre la praxis de las intercurrencias de los motociclistas. En este sentido, la asociación entre los conductores con la no utilización de casco y la imprudencia en el tránsito prevalecieron entre las principales morbilidades; y entre las principales lesiones, las abrasiones y las fracturas se destacan como más comunes. Conclusión: se evidenció que la actuación de la enfermería es imprescindible en todo proceso de asistencia a la población objetivo de la atención prehospitalaria (APH), desde la prevención de eventos a la orientación y educación en salud

Tiempos de respuesta del sistema prehospitalario en pacientes con sospecha diagnóstica de ataque cerebral en Bogotá durante los años 2013 y 2014 / Prehospital system response times in patients with suspected diagnosis of stroke in Bogotá during the years 2013 and 2014

RESUMEN INTRODUCCIÓN: En el ataque cerebrovascular (ACV), el tiempo entre el inicio de los síntomas y la administración de la terapia de reperfusión está asociado al desenlace. Existe un claro beneficio cuando los pacientes son transportados por los servicios médicos de emergencias (SEM), y en el menor tiempo posible. OBJETIVO: Determinar los tiempos entre el despacho de la ambulancia y la llegada del paciente al servicio de urgencias, en los traslados por ACV realizados por el SEM público en Bogotá, durante los años 2013 y 2014. MATERIALES Y MÉTODOS: Estudio observacional descriptivo de cohorte histórica, de los traslados por ACV realizados por los vehículos de emergencia del Programa de APH del Centro Regulador de Urgencias y Emergencias de Bogotá. RESULTADOS: Se incluyeron 2.161 traslados, 1.218 corresponden al año 2013 y 943 al año 2014. La mediana del tiempo a la escena fue de 13 y 12 minutos (RIQ 9-19 y 8-17 para los años 2012 y 2013 respectivamente), 30 minutos para el tiempo de evaluación (RIQ: 22-39 y 22-36 para los años 2013 y 2014 respectivamente) y 63 minutos para el tiempo total para ambos años (RIQ 50-79 y 49-72, para los años 2013 y 2014 respectivamente).

SUMMARY INTRODUCTION: In Stroke, the time between onset of symptoms and administration of reperfusion therapy is associated with the outcome. There is a clear benefit when patients are transported by Emergency Medical Service (EMS), and in the shortest possible time. OBJECTIVE: To determine the time between the ambulance dispatch and the arrival of the patient to the emergency department in stroke patient ambulance transfers by the public EMS in Bogotá, during the years 2013 and 2014. MATERIALS AND METHODS: A descriptive observational study of a historical cohort of the stroke patient ambulance transfers of the prehospital program of the Centro Regulador de Urgencias y Emergencias de Bogotá RESULTS: 2,161 transfers were included, 1,218 correspond to 2013 and 943 to 2014. The median of time to the scene was 13 and 12 minutes (IQR 9-19 and 8-17 for 2012 and 2013 respectively), 30 minutes for the time of evaluation (IQR: 22-39 and 22-36 for the years 2013 and 2014 respectively) and 63 minutes for the total time for both years (IQR 50-79 and 49-72, for the years 2013 and 2014 respectively)

Clinical Analysis of Direct Medical Oversight in a Korean Metropolitan City

PURPOSE: In Korea, the EMS system is a municipal governmental fire-based system. Since 2012, an EMS medical director has been appointed in all fire stations by legislation. This study examined the direct medical oversight (DMO) clinically in a Korean metropolitan city. METHODS: This is a descriptive analysis of the fire-based centralized DMO in a metropolitan city. The current status of the ambulance crew of a fire station including certification, EMS experience, the number of requested DMO, and the statistics of DMO, and the DMO physicians of a fire department dispatch center, was studied. The ambulance run sheets of a fire station were reviewed to survey the assessment and intervention of ambulance-receiving DMO. RESULTS: Although it is increasing every year, the ratio of ambulance runs receiving DMO was 2.5–11.1% in a fire station. The fire station has 45 ambulance crew, half of which were level 1 emergency medical technicians and registered nurses. In a fire department dispatch center, most (70%) of the DMO physicians were emergency physicians. The ratio of prehospital assessment, including consciousness (100%), full vital sign (78.8–91.2%), oxygen saturation (86.5–100%), blood sugar test (31.3–94.4%), and ECG (16.7–48.5%), was higher than the ratio of prehospital intervention, including advanced airway (1.9–21.15), bag mask ventilation (3.0–63.2%), IV dextrose water (55.6%), nitroglycerin subligual (42.9%), cervical immobilization (57.7%), and wound dressing (53.85) in an ambulance run receiving DMO in a fire station. CONCLUSION: The ratio of patients transported by ambulance receiving DMO is still low in a metropolitan city. The DMO should be strengthened to improve the patient safety and quality of EMS in Korea.

Emergency Medical Services in Disasters / 한양의대학술지

Disasters, or mass casualty incidents, occurring in modern history differ from those occurring in even the recent past. In previous times, disasters were mostly the result of natural causes such as earthquakes or floods. Currently, multiple casualty incidents are often the result of human actions such as vehicular accidents involving many vehicles with multiple operators, passengers and collateral victims, terror attacks and acts of war, radiation accidents, toxic chemical releases, and pandemic infectious agent exposures. Especially, events involving accidental and intentional exposures of chemical, biological, radiological/nuclear materials, often abbreviated as CBR or CBRN events present unique challenges to the healthcare system in caring for the victims. In these mass casualty incidents, a fully comprehensive, coordinated team response involving many different components of the community healthcare system need to be mobilized to effectively meet the modern challenge of CBRN events. Necessary components of a modern emergency response include training for prompt triage, decontamination, detoxification, emergency medical treatment, as well as providing appropriate transport to the proper medical treatment facility. Meeting these challenges requires maintaining ongoing communications between agencies charged with meeting the disaster to allow acquisition of information and location for the patients, transfer the information to both the Central Medical Emergency Response Center and the designated hospital. While sharing this information was problematic in the past, modern wireless communications and information technologies provide convenient means for the rapid sharing of important patient data and current situational details. Finally, improving modern disaster response requires the development of a disaster response plan, ongoing training in implementing the plan including disaster scenario simulation, and budgeting to acquire the necessary equipment involved for the emergency response personnel to meet the presenting crisis.

Communication for Medical Advices between Prehospital Providers and Physician Medical Directors

PURPOSE: On-line medical control, in addition to indirect control like protocols, is known to exert a positive effect on the quality of prehospital care. Because the decision-making process of directing physicians depends on the information provided by prehospital providers via telecommunication, brief and organized reporting of significant points is of paramount importance. METHODS: Telecommunications regarding direct medical control provided by emergency physicians in a university hospital were recorded from May 1 to June 30, 2012. All communications were between cellular phones. Analysis of the recorded dialogues was performed by an independent researcher. RESULTS: A total of 115 cases were included for analyses. Affiliated fire offices were reported in 107 (93.0%) cases, while certification of responding officers was reported in only 62 (53.9%) cases. All five vital signs were reported in only 9 cases (7.8%), including blood pressure, heart rate, respiration rate, temperature, and oxygen saturation. Procedures delivered before telephone contact were reported in 30.4% of cases, and reporting rate of patient response to treatment was 16.5%. Estimated times of arrival to the destined hospital were reported in only 8.7%. CONCLUSION: Reporting procedures regarding prehospital direct medical control should be concise and comprehensive, including essential elements like certification of the provider, consciousness and vital signs of the patient, and estimated time of hospital arrival.

Implementation of a Direct Medical Direction System for 119 EMS Providers and Expansion of Scope of Practices Under the Indirect Protocols-Experience in Gyunggi Province

PURPOSE: Medical direction is an integral part of proper prehospital care, which is performed by EMS providers. In Gyunggi province, a number of measures have been implemented to improve the direct medical direction system. We aimed to report on the process and results of the newly implemented medical direction system. METHODS: This is a descriptive analysis of the newly implemented medical direction system for community EMS providers from June 2014 to October 2014. Direct medical direction was requested by emergency medical technicians (EMTs) during the study period, as follows: when a destination hospital was selected, EMTs requested medical direction from the physicians at the destination hospital. During the study period specially-trained advanced EMTs were permitted to perform intravenous (IV) access for fluid or glucose infusion without direct medical direction. EMTs were asked to complete records when they requested direct medical direction and performed IV access without medical direction. These records were collected and used in the analysis. RESULTS: Of 5949 direct medical direction requests, 5527 were analyzed; 2958 (53.5%) cases were requested to the destination hospitals, 2569 (46.5%) were requested to the centralized dispatch center. 'Patient evaluation' was the most common reason for EMTs to request medical direction to the destination hospitals (1680, 54.4%) and centralized dispatch center (980, 38.1%). EMTs' degree of satisfaction did not differ significantly between destination hospitals and the centralized dispatch center (4.12+/-0.82 and 4.09+/-0.84, p=0.053). IV access rate for hypotensive patients increased 6.1% during the study period compared to the same period of 2013 (17.6% and 11.5%, p<0.01). CONCLUSION: We found that it is feasible to request direct medical direction to the destination hospitals and perform IV access for fluid or glucose infusion without direct medical direction for specially-trained advanced EMTs. Continuing efforts to establish an optimized medical direction system would be required for proper pre-hospital care.

O processo comunicativo no serviço de atendimento móvel de urgência (SAMU-192) / Proceso de comunicación en el servicio de emergencia móvil (SAMU/192) / Communicative process in the mobile emergency service (SAMU/192)

Este trabalho objetiva caracterizar o processo comunicativo entre os auxiliares de enfermagem das viaturas de Suporte Básico de Vida do Serviço de Atendimento Móvel de Urgência, a coordenação deste serviço e a Central Única de Regulação Médica de um município do Estado de São Paulo. Trata-se de uma pesquisa descritivo-qualitativa que utilizou a análise temática de conteúdo para a análise dos dados. Usou-se entrevista semi-estruturada para a coleta de dados que foi realizada em janeiro de 2010. Os resultados obtidos mostram dificuldades de comunicação tanto com a Central de Regulação Médica quanto com a coordenação. Os aspectos que mais se destacaram foram as falhas durante a transmissão via rádio, falta de capacitação dos operadores de rádio, acesso à coordenação dificultado e ausência da supervisão dos enfermeiros. No entanto, foi possível detectar soluções que visam à melhoria da comunicação e, consequentemente, do atendimento ofertado pelo Serviço de Atendimento Móvel de Urgência.

Este estudio objetivó caracterizar la comunicación entre los auxiliares de enfermería que trabajan en los vehículos de Soporte Básico de Vida del Servicio de Emergencia Móvil, la coordinación del servicio y la Central Única de Reglamento Médico en un municipio de São Paulo, Brasil. Este estudio descriptivo-cualitativo utilizó el análisis temático de contenido para el análisis de datos. Se utilizaron entrevistas semi-estructuradas para recopilar los datos que se realizaron en enero de 2010. Los resultados muestran las dificultades en la comunicación tanto con la Central de Reglamento Médico como con la coordinación. Entre los aspectos que más se destacaron están los errores durante la transmisión de radio, falta de capacitación de los peradores de radio, acceso dificultado a la coordinación y falta de supervisión de los enfermeros. Sin embargo, fue posible detectar soluciones que tienen como objetivo mejorar la comunicación y, en consecuencia, el servicio ofrecido por el Servicio de Emergencia Móvil.

This study aims to characterize the communication process among nursing assistants who work in vehicles of the Basic Life Support of the Mobile Emergency Service, in the coordination of this service, and in the Unified Medical Regulation Service in a city of the state of São Paulo, Brazil. This descriptive and qualitative research used the thematic content analysis for data analysis. Semi-structured interviews were used for the data collection, which was held in January, 2010. Results show difficulties in communication with both the Medical Regulation Service and the coordination. Among the most highlighted aspects are failures during the radio transmission, lack of qualified radio operators, difficult access to the coordination and lack of supervision by nurses. However, it was possible to detect solutions that aim to improve the communication and, consequently, the service offered by the Mobile Emergency Service.

Efficacy and Necessity of the Certification Program for Emergency Medical System Directors on the Actual On-Line Medical Direction

PURPOSE: The purpose of this study is to evaluate the usefulness and necessity of an emergency medical service director program for board certified emergency physicians. METHODS: A retrospective analysis of records of direct medical advice provided by board certified emergency physicians in the Busan area from April 1, 2011 to July 11, 2011 was conducted. The medical and legal validity of the medical direction was evaluated by two independent emergency physicians with experience and certification in the field of medical control. RESULTS: Fifteen emergency physicians provided direct medical control during the study period. Five of them were certified as an emergency medical service (EMS) director by the Korean council of EMS physicians (KCEMSP), and the other 10 were not. An analysis of 992 cases of direct medical direction was performed. No differences in the diagnostic appropriateness and medical validity of medical advice were observed between the two groups. A significant difference was observed in legal validity (p=0.048). However, in multivariate analysis, experience as a certified emergency physician was a significant factor determining legal validity (p=0.02), while certification by the KCEMSP was not significant. CONCLUSION: The current EMS director certification program did not have a significant influence on the appropriateness of direct medical direction. EMS director courses and emergency medicine residency programs are in need of improvement in the legal aspect of prehospital emergency service.

Change in Acceptance Rate of Emergency Transfer According to Personnel who Receive the Emergency Transfer Request

PURPOSE: To allocate emergency patients to appropriate hospitals, the 1339 emergency medical information center should contact personnel in individual hospitals for information about the availability of medical resources, with the contacted individuals deciding to accept or to reject the transfer request. The acceptance ratio would influence the time spent finding appropriate hospitals, and would affect the quality of emergency care. The acceptance or rejection ratio of emergency transfer request was analyzed with regard to the personnel receiving the transfer requests. METHODS: The study involved intern doctors in their emergency medicine (EM) rotation or nurses in 2007, EM doctors in 2008~2010, and doctors from the specialty departments in 2010 in one study hospital who made decisions whether to accept patients asked to be received by emergency information center. The data registered in computerized database in the emergency information center were analyzed. RESULTS: The total number of phone calls asking for emergency transfers to the study hospital from March 1 to August 31 in 2007, 2009, and 2010 was 798, 1,100, and 1,334, respectively. Accepted cases were 375(47%) in 2007, 708(64.4%) in 2009 and 801(60.0%) in 2010. CONCLUSION: The hospital staffs or members of department (e.g. Emergency department) who can take charge of the data related to pre-hospital patients should decide whether to accept the patients asked to be received into hospital or not.

Analysis of Maternal and Neonatal Transport by the 1339 Emergency Medical Information Center in Busan Area

PURPOSE: In relation to perinatal healthcare, medical institutions and resources are limitative and also are in a state of flux due to the therapeutic specialty. We analyzed requests for interhospital transfers received by Busan 1339 Emergency Medical Information Center (EMIC) to grasp the state of perinatal healthcare delivery system. METHODS: This study was conducted on the basis of data inputted into the computing system of Busan 1339 EMIC, between January 1 and December 31, 2009. In connection with 378 pregnant women and 136 newborns who were required to transfer, retrospective analyses were made of the success rate of transfer (SR), the number of contacted hospitals, the time required for transfer and the reason of transfer and refusal. RESULTS: In the case of pregnant women, the SR were 65.5%. They came in contact with 2.7 hospitals, and it took 24.4 minutes. As for the reason of transfer, preterm labor accounted for the highest proportion. In the case of newborns, the SR were 71.3%. They came in contact with 2.4 hospitals, and it took 15.6 minutes. The most common reason of transfer were respiratory symptoms. In the reason of refusal with pregnant women and newborn, the lack of medical staff, medical equipments and wards accounted for great. CONCLUSION: Many pregnant women and newborns have been transferred to hospitals by EMIC, but the SR has not been higher yet. Accordingly, there is a need to evaluate the propriety of perinatal treatment system, as well as to set up effective perinatal healthcare delivery system.

The Recognition Level of the Emergency Medical Information Center and Compliance of Emergency Medical Dispatching

PURPOSE: Recently, the emergency medical information center has evolved into a new alternative institution providing emergency medical dispatching in Korea. The objective of this study is to analyze the recognition level of the emergency medical information center, the compliance of the emergency medical dispatch, and the accuracy of dispatching questions for appropriate triage. METHOD: A telephone survey of Gwangju citizens and a retrospective analysis of audio recordings of dispatcher-caller conversations collected by the Gwangju Emergency Medical Information Center for one year were conducted. RESULT: Of 105 respondents, only 21 (21.9%) were aware of the existence of the emergency medical information center and it's telephone number '1339' while 92 (87.6%) respondents were aware of 119, another emergency call number for ambulance service. Distributions of calls are as follows: The most frequent age was 0~9 (43.1%) years and the busiest hour was between 18:00 and 23:59. Also, most callers asked about abdominal pain (19.7%), high fever (10.9%), and injury (10.5%). The compliance of callers to dispatcher's recommendation, 'reassurance or self-care,' 'visit a physician's office,' 'use emergency room service,' 'immediately visit emergency medical center,' was 66.7%, 70.1%, 64.0%, and 92.6%, respectively. Overall, caller's compliance and satisfaction rate were 75.95% and 68.4%, respectively. Logistic regression models showed no significant association between the cardinal dispatcher questions and appropriate triage of trauma patients. CONCLUSION: The recognition level of the emergency medical information center was very low. This result indicates that some new strategies are needed to increase community knowledge and usage of the emergency medical information center. The utilization pattern of emergency medical information center was similar to that of emergency room. It is expected that non-urgent patients could be diverted from overcrowded emergency medical centers to other medical resources by improving the emergency medical information center. Lastly, if prehospital care is to be improved further, the dispatch protocol should be refined and revised with a comprehensive emergency medical system considered.

Development of an Online System to Access the Availability of Beds and Equipments in the Referral Centers for the Transport of Newborn Patients

PURPOSE: An online system concerning bed and equipment availability in the referral centers was developed to prevent any delay in the transport of newborn infants to a referral center with adequate equipments. METHODS: A program using web user interface was developed by Developer 2000 and Oracle database under UNIX system. The availability of equipments in the NICU, patient's medical information, user's information were included. The program was tested on the server of the Yeungnam University Medical Center with personal computers as clients. RESULTS: The program consisted of six menus : bed and equipment availability, updating the data, contact numbers, patients' informations, users informations, others. After login, availability of beds and equipments were shown according to the selected area which was chosen by the user. Phone numbers of physicians at the referral center appear on a window newly opened by clicking on the hospital name where newborn patient will be transferred. Medical information about patients can be transmitted to the referral center. The data can be updated by the webmaster of the individual hospital, and new hospital, delivery mode, treatment modality can be added by the system operator. It took 5.1+/-0.7 seconds from connection to execution of the program when it was connected through local area network in the medical center, and 10.2+/-0.2 seconds after 15+/-0.9 seconds' connection time if it was connected by 56K dial-up modem. Conclusion : This program will be very useful if connection time were shortened, and shortage of the neonatal intensive care beds nationwide were resolved.